FAQ's

  • Frequently Ask Questions (FAQ's):

  • Q: Is this product “in stock”?
    If you can add the product to your shopping cart, it is in stock. We do not sell products we do not have on hand. Items that are out of stock will show “Sold Out – Check Back Later” and cannot be added to your cart.
  • Q: Are any of the bullets you sell “2nds”, “pulled”, or “blems” (blemished)?
    No. All of our bullets are first-quality production items. We do NOT sell “2nds,” “pulls,” “blemished,” or rejected bullets.
  • Q: My Order Status shows __________  what does that mean?
    Our most commonly used order statuses are:

    • Awaiting Fulfillment – We have received your order, the items are in stock, and we are preparing them for shipment.

    • Awaiting Shipment – Your order has been packaged, the shipping label has been purchased, and it is waiting to be picked up by or delivered to the carrier.

    • Shipped – The carrier has possession of the package. You will receive an email that includes your tracking number when the status changes to “Shipped.”

  • Q: How much does shipping cost?
    We charge a flat rate of $8.99 or FREE shipping. If your order total is $125 or more, you qualify for free shipping!

  • Q: Do you accept any payment methods other than credit/debit cards (for example, Money Order or Bank Check)?
    Yes, we do. Please select Money Order or Bank Check during checkout, and we will email you instructions on where and how to send payment.

  • Q: Can you tell me what powder and how much is best to use for my rifle?
    Unfortunately, we cannot. Every firearm is different, and the best load for one rifle will most likely NOT be the best for another. We strongly recommend that you use reloading data directly from the powder and bullet manufacturers and NEVER exceed published maximum loads. For manufacturer data, please see our LINKS page.

  • Q: Do you charge sales tax?
    Because we are located in the state of Tennessee, we collect sales tax on orders shipped to Tennessee addresses.

  • Q: My order was damaged, opened, or lost — what do I need to do?
    If your order arrives damaged, appears opened, or is lost, please contact us at service@submoashooting.com. We will do everything reasonably possible to correct the issue.

  • Q: My order was accepted — when will it be shipped?
    Approximately 95% of all orders are shipped within three (3) business days. Occasionally, there may be a delay, and we will make every reasonable effort to post updated ship dates in the banner at the top of the home page.

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